- “When we expect certain behaviors of others, we are likely to act in ways that make the expected behavior more likely to occur.” Source. This is known as the Pygmalion Effect and it is a type of “self-fulfilling prophesy.”
- According to Harvard Prof. Livingston, “If managers believe subordinates will perform poorly, it is virtually impossible for them to mask their expectations because the message usually is communicated unintentionally, without conscious action on their part.”
- The tough thing is that it is usually easier to communicate low expectations than high expectations.
- Note that high expectations must be achievable and realistic to generate high performance. Unrealistic expectations can backfire.
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Credit: Research; Jennings Medium: Google
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